HOA Alabama
Redefining HOA Management

It’s often said that “good fences make good neighbors.” For HOA Alabama, effective HOA management is the best way to build good neighbors, higher home values, and happier boards and residents.

“HOA management at its best is about working with people, finding solutions, communicating clear standards for how the community looks, and trying to look out for the overall interests of everyone’s biggest investment – which is almost always their home,” says Jeff Hall, one of the owners of HOA Alabama.

Hall and Nathan Dickson, best friends and business partners, saw firsthand an industry need for a fresh approach to homeowners’ association management after going through three management companies in four years while serving on their own HOA board. Hall, a former banker and team leader for the VA, and Dickson, a career real estate and trial attorney, set out to build an HOA management company that actually wanted to communicate with homeowners and do so with a passion for service. “We built this business from a core philosophy of excellent customer service,” says Hall. “When someone calls our office, they’re going to speak with someone who understands their issues and can assist them promptly.”

HOA Alabama invests heavily in technology to support its mission. “Ease of use is extremely important. Everything you need to do with your HOA you can also do online or on a phone app – pay dues, submit architectural requests, review financials and covenants, stay in the know on community events - it’s all there.”

HOA board and developer support is another core principle of HOA Alabama. The covenants and the board or developer are the governing authorities for a community. Effective HOA management takes the burden off boards and developers for running the day-to-day operations of the HOA. “Board members are volunteers serving their community. It’s often a thankless job that we make much easier. Boards set the policy for the community and continue to make bigger decisions with our input and support. But they need to be able to relax and unwind when they turn into their neighborhood, not be looking for things that need fixing or worry about collecting dues or paying bills. That’s for us,” says Dickson.

The same is true for developers who act as the HOA board while developing a community. “We work with a lot of developers who typically want two things – to be able to focus on building beautiful homes, which is their job, and to do it in a community that maintains a look of excellence and a sense of community where people are happy to live and recommend buying to others as well, which is our job. In that way, builders and homeowners really want the same service we provide.” HOA Alabama provides a strong support system to the communities it manages, with property managers who know their communities, a large vendor network servicing all the communities’ needs, decades of combined experience in all aspects of HOA management, and a technology platform that supports ease of use for everyone.

Building community is also a core principle of HOA Alabama. “If we communicate a standard to people for what an excellent community looks like, it gradually changes the way people feel about a place. Pride in a place is contagious. People appreciate living in a beautiful neighborhood, and it keeps property values high as well. Building a greater sense of community is a big part of why we do what we do. At the end of the day, few things in life are as important as where we all call home.”